Pros and Cons of Online Shopping
More and more people are going online to shop for a wide range of things, from airplane tickets to shoes to houses. It can be incredibly convenient to sit at home and shop for practically anything you need. Here are a few of the pros and cons:
Pros
Convenience
Shopping in a bricks and mortar store is less flexibility with a need to travel, possible issues with parking and fixed hours. But, those that prefer to shop online have the convenience of being able to browse and buy things at any time. The ability to avoid travelling is certain to appeal to those that don’t have their own transport, those that are housebound, or simply when the weather isn’t pleasant.
Price comparison
When shopping in a traditional store, there is less competition and you have to simply accept the price in the store that has the items you want. However, it is really easy to compare prices when online. There are plenty of price comparison sites that make it possible to check the price of a particular item across a long list of different vendors. Plus, the online stores can provide more incentives to return as a repeat customer, such as special deals or discounts when signing up for the monthly newsletter.
Wider choice
Online stores aren’t limited by the amount of floor space to display their stock. They have the option of displaying the most impressive choices that could never fit on the shelf space of a bricks and mortar store. Also, when online it is really easy to move onto the next store if the preferred item isn’t available.
Read customer reviews
Most of the online stores give easy access to customer reviews for virtually any products. This helps to create a more informed purchasing decision. The reviews give a more detail view of a product compared to the limited information provided by the manufacturer.
Cons
Unable to try things on
A particular issue with buying clothes online is not being able to try things on, seeing how it’s made, or feeling the material. Unless you are shopping for an item of clothing that is familiar, there is every chance things will go wrong and receive a poorly fitting item. Even thought most stores accept returns, it is still an inconvenience to have to keep returning goods until the right size and look is achieved.
Assistance
Also, it is rarely possible to talk to a salesperson immediately if assistance is required. While there is the option to send a message, this may not be answered for 24 hours or longer.
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